charity:water - Pledge Your Birthday
An example of a great social marketing campaign
is the “Pledge Your Birthday for Clean Water” campaign done by charity:water.
This campaign seeks to change not necessarily a negative attitude, but an
apathetic attitude when it comes to generating clean water for impoverished
areas. The campaign highlights the drastic need for clean water for around 663
million people in developing countries around the world, and most importantly,
empowers any individual to make a contribution by pledging their birthday for
the cause. The individual simply pledges their birthday, and have their friends
donate to their fundraising page rather than give them a gift or money. This
campaign constitutes social marketing as it aims to turn an apathetic attitude
into a positive attitude – one that is enthusiastic about donating to a
charity. There is also impact on real social change at stake and increases
sales exponentially.
Aside from the overwhelming statistics
on the success of the campaign (around $9 million has been raised from this
campaign alone), this campaign succeeds to meet its objectives from a
communication standpoint for a few reasons.
First, the tactics used are engaging to
its targeted audience, which is clearly identified. Their promotional video
suggests that any person of any age who is celebrating a birthday can take part
in this campaign; the video itself is a fantastic tactic as video is perfect
medium for anyone of any age in its ability to communicate a story.
Second, the negative behavior is not
necessarily identified because there isn’t a “negative” behavior; rather,
inaction is the behavior they are trying to change. However, the benefits are
clearly communicated. All the viewer has to do is pledge their birthday, have
their friends donate to their unique fundraising page for their birthday
instead of giving a gift, and then 100% of the proceeds will go to a clean
water project. Not many charities provide this transparency as to where
proceeds will go, but the commitment to donate 100% of all proceeds to the
cause is notable.
Third, the participant will receive
photos and GPS of the exact projects their birthday proceeds funded. The
charity benefits greatly from this type of marketing campaign as it engages
with its donors in a very personal way; in fact, the most personal way: their
birthday. The donor doesn’t simply donate money and receive a photo. They get
to be involved in an entire fundraising effort, which empowers and fulfills
them to a greater extent. This is a completely different experience than most
donors who simply give a charity the funds they have available. The community
focus really strengthens their reputation in the industry as a charity. This
certainly positively affects brand preference as other water charities may not
provide donors with this type of empowerment. This type of campaign also has
the capability to become viral across social media platforms, which it did.
This campaign also benefits the charity by attracting credible partners; it is
such an appealing campaign that celebrities like Tony Hawk to pledge his 44th
birthday.
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